Miranda Bond

Miranda is currently the Administrative Director for Patient Relations at Parkland Health in Dallas, Texas. She plays a crucial role in providing services and support to vulnerable and medically fragile individuals in one of the busiest public health systems in the United States. Her responsibilities encompass overseeing the daily operations of the department, including planning, budgeting, personnel management, quality improvement, and policy development. Miranda also facilitates collaboration among physicians, nurses, operational leadership, and administration to ensure patient-centered and high-quality responses to patient feedback. She provides consultation on the Centers for Medicare and Medicaid Services' Conditions of Participation related to Patient's Rights. Additionally, Miranda leads patient advocacy education efforts within the health system.

Parkland Health, which was established in 1894, is a renowned health system in Dallas. It handles over 60,000 hospital discharges and 1 million outpatient visits on average each year. The system offers exceptional services, including the Level I Rees-Jones Trauma Center, the region's first burn center certified by the American Burn Association and the American College of Surgeons Committee on Trauma, as well as a Level III Neonatal Intensive Care Unit.